Privacy Policy

Who We Are

Look, we're Shadow Flare Legends Fitness, based out of Toronto at 2847 King Street West. We run a combat training and performance enhancement facility, and yeah, we collect some info from you. This page breaks down what we do with it – no fancy legal speak, just straight talk.

What Info We Collect

When you sign up or train with us, we're gonna need some basics:

• Your name, email, phone number – standard contact stuff
• Billing and payment details when you grab a membership
• Health info and fitness history (gotta keep you safe during those brutal sessions)
• Emergency contact details – because combat training isn't exactly pilates
• Training performance data and attendance records

How We Use Your Data

We're not selling your info to random companies or spamming you with junk. Here's what we actually do:

• Schedule your training sessions and keep track of your progress
• Process payments and manage your membership
• Send you updates about classes, schedule changes, or new programs
• Customize your training plans based on your goals and medical considerations
• Reach your emergency contact if something goes sideways

Cookies and Website Tracking

Our website uses cookies – not the edible kind. These help us remember your preferences and improve your browsing experience. We use basic analytics to see which pages people check out most and how they navigate the site. You can disable cookies in your browser if that's your thing, but some features might not work as smoothly.

Who Sees Your Information

We keep things tight. Your data stays with us and only gets shared when necessary:

• Payment processors (gotta handle those transactions)
• Email service providers for newsletters and class updates
• Medical professionals if there's an emergency situation
• Legal authorities if required by Canadian law

We don't sell or rent your personal data. Period.

Your Rights Under Canadian Privacy Law

You've got rights when it comes to your personal info. In Canada, PIPEDA gives you some solid protections:

• You can ask to see what data we have on you
• You can request corrections if something's wrong
• You can withdraw consent for marketing emails anytime
• You can ask us to delete your info (with some legal exceptions)

Just shoot us an email at info@shadowflarelegends.info or call (416) 555-9847 if you wanna exercise any of these rights.

Data Security

We take security seriously – your info is protected with industry-standard encryption and secure servers. Our staff only accesses your data when they need it for legit business reasons. That said, no system is 100% bulletproof, but we're doing everything reasonable to keep your stuff safe.

How Long We Keep Your Data

We'll hang onto your information for as long as you're an active member, plus a bit longer for legal and accounting purposes. Generally speaking, we keep records for about 7 years after your membership ends, which is standard practice in Canada. Medical and waiver documents get kept even longer because of liability requirements.

Kids and Privacy

If you're under 18, we need parental consent before collecting your info. Our programs are intense and not really designed for young kids anyway, but for teen athletes, we'll work directly with parents or guardians on all documentation and communications.

Changes to This Policy

We might update this privacy policy from time to time as our business evolves or laws change. When we do, we'll post the new version here with an updated date at the top. If there's something major, we'll send out an email to let you know.

Questions or Concerns

Got questions about your privacy or how we handle your data? Don't hesitate to reach out:

Email: info@shadowflarelegends.info

Phone: (416) 555-9847

Address: 2847 King Street West, Toronto, ON M6K 1Y4, Canada

We'll get back to you within a couple business days. If you're not satisfied with our response, you can also file a complaint with the Office of the Privacy Commissioner of Canada.